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    Wednesday
    Feb152012

    Once in a while it's nice to receive validation.

    Yesterday I received a very nice email from a new patient, as a response to a routine audiologic report I sent to him:

    "...The pleasure was all mine.  What a refreshingly pleasant experience dealing with someone who took a sincere interest in the important aspects of my health.  You should patent how you treat patients.  It was clear that I was your single focus, and that you were going to do whatever you needed to do in order to understand and help me with my issues. I assure you that if I ever learn of anyone who has a hearing related concern, I will recommend you, and only you to be the first person they work with. I just wish I could do more.  I'm not sure I will end up going the hearing aid route at this time.  But, if I ever do, you are my man."

     

    Lesson: Keep following the "Golden Rule"

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